Terms of Service

1Acceptance of Terms

By accessing our website at onsiteautomaint.com, scheduling a service, or engaging Onsite Auto Maintenance ("Company," "we," "our," or "us") in any capacity, you ("Customer," "you," or "your") agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you must not use our website or services. These Terms of Service constitute a legally binding agreement between you and Onsite Auto Maintenance.

2Description of Services

Onsite Auto Maintenance provides mobile fleet maintenance and repair services to commercial and individual customers throughout the Dallas-Fort Worth metroplex. Our services include, but are not limited to:

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.

3Scheduling & Appointments

• Appointment Confirmation

  All appointments must be confirmed by our team. Scheduling requests submitted online or by phone are not confirmed until you receive written or verbal confirmation from Onsite Auto Maintenance.

• Cancellations

  We ask that you provide at least 24 hours' notice for cancellations or rescheduling. Repeated last-minute cancellations may result in a cancellation fee or refusal of future service.

• Access to Vehicles

  You are responsible for ensuring that vehicles are accessible, unlocked (where required), and located at the agreed service address at the scheduled time.

• Service Location

  Services are performed at your location within our service area. We reserve the right to decline service at locations deemed unsafe or inaccessible for our technicians and equipment.

• Delays

  While we strive to arrive on time, we are not liable for delays caused by traffic, weather, or other circumstances beyond our control.

4Payment Terms

Payment is due upon completion of services unless a prior billing arrangement has been established in writing with Onsite Auto Maintenance.

5Customer Responsibilities

To ensure safe and effective service delivery, you agree to the following responsibilities:

• Provide accurate vehicle information including make, model, year, mileage, and any known issues prior to service.
• Ensure the service location is safe, legally accessible, and free from hazards that could endanger our technicians.
• Disclose any pre-existing vehicle conditions, modifications, or prior repairs that may affect the service.
• Ensure that a responsible adult is available or reachable during the service appointment.
• Not misrepresent the condition of vehicles or the nature of services required.
• Comply with all applicable laws regarding vehicle operation and maintenance in the state of Texas.

6Limitation of Liability

To the fullest extent permitted by applicable law, Onsite Auto Maintenance shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or vehicle records
• Damage to vehicles caused by pre-existing conditions not disclosed at the time of service
• Delays in service delivery due to circumstances beyond our control
• Third-party claims arising from the use of our services

7Warranty Disclaimer

Onsite Auto Maintenance warrants that all services will be performed in a professional and workmanlike manner using quality parts and materials. Specific warranty terms are as follows:

8Intellectual Property

All content on the Onsite Auto Maintenance website — including text, graphics, logos, images, and software — is the exclusive property of Onsite Auto Maintenance and is protected by applicable copyright, trademark, and intellectual property laws.

• You may not reproduce, distribute, or create derivative works from our content without express written permission.
• Our name, logo, and service marks may not be used in connection with any product or service without prior written consent.
• You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.

9Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

• Informal Resolution

  Before initiating any formal dispute process, you agree to contact us first and attempt to resolve the issue informally. Most concerns can be resolved quickly by contacting our team directly.

• Mediation

  If informal resolution fails, both parties agree to attempt mediation through a mutually agreed-upon mediator in Parker County or Tarrant County, Texas before pursuing litigation.

• Jurisdiction

  Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Parker County or Tarrant County, Texas.

• Waiver of Jury Trial

  Both parties waive their right to a jury trial for any dispute arising out of or relating to these Terms or our services.

10Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

11Contact Information

If you have any questions about these Terms of Service or wish to discuss a service-related matter, please contact us: